Each organisation will vary in what it wants to do, what it can do and how much it has already done. However, there are clear benefits to taking a systematic approach to any CSR strategy.

The following, therefore, is designed to provide a framework that can be adapted to suit all
requirements. It is divided into the following 9 steps:

1    Carry out a CSR assessment
2    Develop a CSR strategy
3    Establish and communicate realistic CSR commitments
4    Set measurable targets
5    Implement the CSR commitments
6    Measure, verify and report
7    Evaluate performance & communicate progress
8    Identify areas for improvement
9    Revise CSR strategy in the light of lessons learned


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